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ACEssment Terms of Service

Last Updated: January 7, 2026

Introduction

These Terms of Service (hereinafter referred to as "these Terms" or "Terms") set forth the terms under which ACEssment Technology Limited (hereinafter referred to as "we" or "ACEssment") provides you with access to our website, products, or services (hereinafter referred to as "Services"). These Terms, together with our Privacy Policy and any other legal notices published by ACEssment, constitute the complete agreement between you and ACEssment regarding your use of our Services.

Age Requirements

Individuals under 16 years of age must use our website, products, or services under the consent and supervision of their guardian, and an account must be opened by their guardian. Such accounts are owned by their guardian, who must agree to and comply with these Terms.

Acceptance of Terms

By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not access or use our website, products, or services.

Use of Our Services

Your Responsibilities

  • You are responsible for protecting your account login information
  • You agree to provide accurate and complete information during registration

Acceptable Use

You agree not to, in the course of accessing or using our website, products, or services—

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Upload or transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with the proper functioning of the platform
  • Use the services for any commercial purposes except as permitted by your subscription plan (see Additional Terms for Specific Services)

User-Uploaded Content

  • You represent that you have all necessary rights to the content you submit
  • You retain ownership of any content uploaded to ACEssment Services
  • We may view or store your uploaded content in order to—
    • Provide services to you
    • Improve our services
    • Monitor violations of these Terms or applicable laws

Privacy and Data Protection

Your use of ACEssment is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Paid Subscriptions

For all paid service subscriptions, "one month" is defined as follows:

  • Basic calculation: From the start date to the day before the corresponding date of the following month.

    • Example: Effective February 13 → Ends March 12
  • If the following month has no corresponding date: The subscription period will end on the last day of that month.

    • Example: Effective January 30 → Ends February 28 or 29
  • If effective on the last day of the month: The subscription period ends on the last day of the following month.

    • Example: Effective last day of February → Ends March 31

All "quarterly" subscriptions are calculated as three consecutive months using the above method. Unless we agree to special arrangements, all fees are non-refundable once paid.

Additional Terms for Specific Services

Additional Terms for Exercise Generator & Library

Distribution and Commercial Use of Generated Content

The distribution and commercial use of exercises, materials, and other content created or obtained through the Exercise Generator & Library are subject to the following restrictions based on your subscription plan:

Premium Plan Subscribers:

  • May freely distribute generated or downloaded content to any number of people
  • May use content for any commercial purposes, including but not limited to tutoring services and commercial training programs

Free and Plus Plan Subscribers:

  • May distribute content to up to 3 other individuals per piece of content for commercial purposes or any activities where compensation is received
  • Distribution of any single piece of content to more than 3 people for commercial purposes or any activities where compensation is received requires upgrading to a Premium plan or obtaining our written consent
  • The distribution limit applies separately to each distinct piece of content; different pieces of content may be distributed to different groups of up to 3 individuals each
  • Personal, non-commercial use and distribution within your immediate household is not subject to these restrictions

"Commercial purposes" includes but is not limited to: tutoring services where compensation is received (monetary or otherwise) or conducted as part of a professional tutoring business, use in educational institutions where tuition or fees are charged, training programs operated for profit, or any other activity where you or your organization receives compensation. Volunteer tutoring activities where no compensation is received are not considered commercial use.

Non-Transferability of Rights

The rights granted under any subscription plan are personal to the subscriber and non-transferable. Recipients of distributed content do not acquire or inherit the distributor's subscription rights. Any individual who receives content from a subscriber may use such content solely for their own personal, non-commercial purposes, unless such individual maintains their own active subscription plan that independently grants them commercial use or distribution rights.

Termination of Services

By You

You may delete your account at any time by contacting us or through your account settings.

By Us

We reserve the right to suspend or terminate your use of ACEssment Services at any time, with or without prior notice, for reasons including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Any other reason at our sole discretion

Disclaimers

Artificial Intelligence Generated Content

Through ACEssment Services, you may use generative artificial intelligence technology to create educational materials. AI-generated content may contain errors or inaccuracies, and you should carefully review AI-generated content. Content generated by you through ACEssment Services using AI technology does not represent the position of ACEssment. ACEssment is not responsible for any loss or damage arising from the use of or reliance on AI-generated content.

Educational Materials Content

Educational materials provided by ACEssment may contain fictional scenarios or discrepancies with facts to make the materials suitable for teaching purposes or difficulty requirements. Fictional content or modifications to descriptions of real people, events, or things in such materials are for educational purposes and do not represent the views or opinions of ACEssment. Educational materials content provided by ACEssment should not be regarded as professional advice, news reports, or any formal information. ACEssment is not responsible for any loss or damage arising from the use of or reliance on the educational materials content provided. Educational materials content does not represent the position of ACEssment.

No Academic Performance Guarantees

While we strive to provide high-quality educational content, we make no guarantees about:

  • Educational outcomes or achievement levels
  • Exam performance or results
  • Suitability of content for specific learning objectives

Limitation of Liability

To the maximum extent permitted by law, ACEssment and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues (whether incurred directly or indirectly), or any loss of data, use, goodwill, or other intangible losses arising from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use, or alteration of your transmissions or content

Indemnification

You agree to indemnify, defend, and hold harmless ACEssment and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.

Language Version

These Terms are provided in both Chinese and English. In the event of any inconsistency or ambiguity between the Chinese and English versions, the Chinese version shall prevail.

Changes to Terms and Severability

We reserve the right to modify these Terms at any time. We will post updated Terms on our website, and your continued use of ACEssment after changes indicates acceptance of the new Terms. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Contact Us

If you have any questions, you may contact us through the following:

Email: customer-support@acessment.ai
WhatsApp: +852 6464 7085