ACEssment Privacy Policy

Last Updated: December 28, 2025

Introduction

This Privacy Policy explains how ACEssment Technology Limited collects, uses, discloses, and protects your personal data when you access or use the website, products, or services (hereinafter referred to as "Services") of ACEssment Technology Limited (hereinafter referred to as "we" or "ACEssment").

Information We Collect

Information You Provide

We may collect personal data that you voluntarily provide to us, including but not limited to:

Personal Information: Name, age, school name and grade level
Preference Information: Educational background, learning needs, language settings
Contact Information: Email address, phone number
Payment Information: Billing address, payment method details

Providing this information is voluntary, but if you choose not to provide certain information, we may not be able to provide you with some or all of our services.

Automatically Collected Information

When you use ACEssment, we may automatically collect certain information:

Device and Network Information: IP address, browser type, operating system

Cookies:

We use cookies and similar technologies to store your login status and usage preferences.

Content from Interactions with Generative AI

We may collect data from your interactions with generative AI features through ACEssment, including but not limited to:

Prompts and Query Content: Content you input to generative AI, including text, images, or other media
Generated Content: Text, images, or other media generated by generative AI based on your input

Usage Data

We may collect information about how you use ACEssment services, including but not limited to:

Created Content: Questions, exercises, notes, and other educational materials you create
Usage Data: Pages visited, features used, time spent on platform
Learning Data: Question responses, exercise completion status

How We Use Your Information

We use the collected information for the following purposes:

Providing Services

Open and maintain your account
Provide you with personalized content and services
Display your learning progress and records
Collect payments and manage subscriptions

Communicating with You

Send service-related notifications
Respond to your inquiries
Provide important notices about changes to our services
With your consent, send you updates about ACEssment

Analysis and Service Improvement

Analyze service usage and user background
Troubleshoot and resolve technical issues
Improve our services and develop new features
Train artificial intelligence or machine learning models
Internal training

Legal or Security Reasons

Comply with legal obligations and laws
Prevent fraud, abuse, and security threats
Enforce our Terms of Service and prevent violations
Resolve disputes

Regarding Training of Artificial Intelligence or Machine Learning Models

We may use anonymized or aggregated data to train, improve, or fine-tune artificial intelligence or machine learning models. This data will not contain any personal information that can identify you.

How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers

We may share information with, allow access to, or store your information with the following third-party service providers. This is important for us to provide services to you and maintain normal operation of ACEssment.

Cloud service (such as servers, databases, or data storage) providers
Payment processing service providers
Accounting and financial service providers
Communication service providers (such as email or instant messaging platforms)

Legal Requirements or Special Circumstances

We may disclose your information to:

Comply with court orders or legal processes
Comply with government or regulatory requirements
Protect your or our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

Information Security

We implement appropriate technical measures to protect your personal data, including:

Encryption of transmitted data
Secure authentication mechanisms

Data Retention

We will retain your personal data in the following circumstances:

To provide services to you
To comply with legal requirements or cooperate with investigations
To maintain business records as required by law
To resolve disputes and enforce agreements

When we no longer need your personal data, we will delete any personal information that can identify you, except for data that has been anonymized or aggregated and is completely unable to identify you.

Your Rights and Choices

Subject to applicable legal requirements, you have the right to request:

Access to your personal data
Correction of your personal data
Deletion of your personal data
Restriction or objection to the use of your personal data for specific purposes

If you are located in or a resident of certain jurisdictions, you may have additional rights.

To exercise these rights, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country/region.

Third-Party Links and Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not cover these third-party services. Please review their privacy policies before using these services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website, and your continued use of ACEssment after changes are posted constitutes acceptance of the updated policy.

Language Version

This Privacy Policy is provided in both Chinese and English. In the event of any inconsistency or ambiguity between the Chinese and English versions, the Chinese version shall prevail.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us:

Email: customer-support@acessment.ai
WhatsApp: +852 6464 7085

We will respond to your inquiries within a reasonable timeframe as required by applicable law.